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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
Please allow us 72 hours (three working days), to process your prescription request.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Order online
The easiest and simplest way to order your repeat prescriptions is online using one of the following methods:
Other ways to order
If you are unable to order online, you can order by:
- By Hand - you can either hand the request slip in at reception or put it in our post box.
- Post - post it to us enclosing a stamped, addressed envelope.
- Chemist - take a prescription request to one of our local chemists.
We need to know the name, strength, dose and quantity of the drug or drugs you require. If you are on regular medication, you will have a computer request slip provided. Please use this whenever possible.
Your local pharmacy
Pharmacy Ordering / Collection Service
You can also order your repeat prescription at a pharmacy. If you choose to use this service, the pharmacist will bring it to us and collect it, so that you need only collect the medication from the pharmacy. For this service, you should allow 72 hours.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Emergency medications
If you run out of a prescribed medicine outside of the surgery opening hours and need medication urgently, community pharmacies can get you an emergency supply quickly, even if you're away from home.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Should patients keep ordering repeat prescriptions and taking medicines as normal?
Yes.
There is no need for patients to change the way they order prescriptions or take their medicines. Patients should always follow the advice of doctors, pharmacists or other prescribers who prescribe and dispense their medicines and medical products.
The NHS does experience temporary shortages of some medicines, and has tried-and-tested ways of making sure patients receive their medicines and medical products, even under difficult circumstances. If patients order extra prescriptions, or stockpile, it will put pressure on stocks, meaning that some patients may not get the medicines or medical products they need.
Should GPs provide larger or longer prescriptions?
No.
GPs will continue to prescribe medicines and medical products as normal. Patients asking for longer than normal duration prescriptions is not helpful or appropriate because oversupply to some patients could mean others don’t get what they need. Prescription durations will be monitored and investigated where necessary.
How should patients order HRT?
Patients that are prescribed Hormone Replacement Therapy medications can now apply for a 12 month prepayment certificate that will cover just their HRT charges.
As the HRT prepayment certificate only covers HRT medication, GPs are being asked to put HRT medications on separate prescription forms to any other medications you may be taking. Please request your medication in the usual way and our prescription clerk team, will put HRT requests through on a separate script.
Apply for a 12-month HRT Prescription Prepayment Certificate.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.